Career Profile: Hotel Manager
Overview of the Caree r Hotel managers oversee the daily operations of a hotel or other lodging establishment. They are responsible for ensuring guests have a positive experience, managing staff, and maintaining the property. Hotel managers ensure that services are delivered efficiently, the hotel meets quality standards, and financial goals are achieved. This career requires strong leadership, organizational skills, and a customer-focused mindset. Key Responsibilities Managing daily hotel operations, including front desk services, housekeeping, and maintenance. Overseeing staff, including hiring, training, scheduling, and performance management. Ensuring that guests receive excellent service and addressing any complaints or issues that arise. Managing the hotel’s budget, including setting room rates, managing expenses, and maximizing profitability. Coordinating with various departments, such as sales, marketing, and food and beverage, to ensure a seamless guest experience. Ensuring co...